Windows 2000 Web Hosting FAQ
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Windows 2000 Web Hosting FAQ

The purpose of this section is to serve as ready reference to common questions asked to our technical support department.

Email self-help Section

  1. How to check emails using Outlook / Outlook express?
  2. How to check emails using  Netscape?
  3. How to check emails on the website (webmail)?
  4. How to create new email accounts?
  5. How to change email passwords?
  6. How to change FTP password?
  7. How do I send Emails using my website from outlook express (email client)?
  8. How do I send make a form working  (formmail   or  form – to – email)?

       
FTP self help section

  1. How to change FTP password?
  2. How do I upload files to my website?

Form-to-email self help section

  1. How do I use CDONTS?
  2. How do I make feedback / Inquiry form work?

Web upload self help section

  1. How do I use ASPUpload Facility?

How to check emails using Outlook / Outlook express?

  1. To create a new account in Outlook Express Go to Tools -> Accounts – > Mail
  2. Server TYPE is:  POP3
  3. Your POP3 server is :  mail.yourdomain.com
  4. Your SMTP server is: mail.yourdomain.com
  5. (Please tick "My Outgoing mail server requires Authorization ")

How to check emails using Netscape?

  1. Same as Outlook express with the exception that Netscape does not allow @ sign in the user name and hence you will have to use  domain%domainname.com as username

How to check emails on the website (webmail)?

  1. http://www.yourdomain.com:8383 (http://  followed by yourdomain dot coms and colon 8383)
  2. user id is your full email address   user@domain.com

How to create new email accounts?

To create new account you will have to log on to your email control panel using the webmail interface. Only the default user  domain@domain.com has the ability to administer users.

  1. Go to USER ADMINISTRATION
  2. Click ADD
  3. Fill up the user name / password / details (leave other things blank)

How to change email passwords?

  1. To change the password, you will have to logon to webmail interface. http://www.yourdomain.com:8383   
  2. click the change password option

How to change FTP password?

to change the FTP password, you will first have to logon to hosting control panel.

www.domain.com/admin

First Level Login :
User: reseller
Pass: as given

Second Level Login:
Pass: as given

Select the option Serv-U FTP to change the password

How do I send Emails using my website from outlook express (email client)?

  1. Typically  for Sending (SMTP)  you can user Your ISP’s  SMTP server.
  2. However if you face any difficulty in SMTP with your ISP, we have SMTP facility on the server.
  3. In outlook express,  assign  SMTP server as  mail.domain.com
  4. Also enable the "Authorization for outgoing mail server" s

How do I send make a form working (formmail form – to – email )?

We use and prefer to use ASPemail  to collect information for the form and get it by email.

Typically this is used in feedback / contact forms where visitors on the website will fill in a small form that will be emailed to website owner.

set objmail=server.createobject("Persits.MailSender")

objmail.Host = "mail.domain.com"

objmail.from="email address"

objmail.FromName = "Your name"

objmail.AddAddress  "email address of recipent"

objmail.username = "your email address"

objmail.password = "password"

objmail.subject = "subject"

objmail.body = "<html><body><font face=’Arial,Helvetica,sans-serif’ font color=’#003399′> Dear Subscriber,<BR><BR>"&chr(13)&chr(10)&_

"subjects.<BR>"&chr(13)&chr(10)&_

"msn : lovebt@hotmail.com</body></html>"

objmail.ishtml=true

x=objmail.send
 
How to change FTP password?

to change the FTP password, you will first have to logon to hosting control panel.

www.domain.com/admin

First Level Login :
User: reseller
Pass: as given

Second Level Login:
Pass: as given

Select the option Serv-U FTP to change the password

How do I upload files to my website?

please you the FTP software (example : cuteftp ) to upload the files in WWW folder

 
How do I use CDONTS?

We do not support CDONTS , which is a free component of Microsoft due to security reasons. But we offer a more secure similar component  ASPemail  (www.aspemail.com)

How do I make feedback / Inquiry form work?

Please refer the above section. We have ASPemail.com  (aspemail) support on the server.
 
How do I use ASPUpload Facility?

We support aspupload component (www.aspupload.com)

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